FAQ OVS Card Underwear

Is there a charge for the OVS CARD Underwear?

Yes, there is a charge of 1 euro for the OVS CARD Underwear, which you will pay when your card is issued. If you are already an OVS CARD holder, you can ask for an OVS CARD Underwear, free of charge, at any of the participating OVS CARD Underwear stores. At the same time, you will be given a Welcome Gift, which is a 5 euro discount voucher, valid from the following day, and a new eWELCOME, a discount of 10 euros to spend the very next day, when you spend a minimum of 50 euros on ovs.it.The welcome Gift is valid for two months against a minimum purchase of 50 euros, while the eWELCOME is valid until 31 January 2017. Both are valid only at participating OVS Underwear stores.

Can I ask for an OVS CARD Underwear in any OVS store? And can I use it in any OVS store?

NO. You can request and use the OVS CARD in participating OVS Underwear stores only.

Can I use my OVS CARD Underwear to make payments?

No. It is an electronic loyalty card that gives you lots of different advantages such as vouchers and on-the-spot discounts on purchases. See the advantages available to OVS CARD Underwear holders in the section OVS CARD Underwear/EXCLUSIVE ADVANTAGES.

Can my friends or family use my card?

No. The OVS CARD Underwear is personal and can only be used by the registered holder. If a friend or family member would like to use the card, they can request one, at a cost of 1 euro, or free of charge if they are already an OVS CARD holder. This way, they will also receive the Welcome Gift and the new eWELCOME to use on ovs.it.

When can I use my Welcome Gift and eWELCOME?

The €5 Welcome Gift can be used at one of the participating OVS Underwear stores from the day after the issue of the OVS CARD Underwear and it is valid against a minimum total purchase of 50 euros. Your Welcome Gift is valid for 2 months and cannot be used with other offers, discounts or sale items. The €10 eWELCOME: can be used from the very next day, when you spend a minimum of 50 euros on ovs.it. Your discount cannot be used with other discounts or ongoing special offers. Vouchers issued before 31 December will be valid until 31 January 2017.

When can I use my Welcome Back gift?

For every purchase made at a participating OVS Underwear store, you will receive a discount of 5 euros to use from the very next day, when you spend a minimum of 30 euros. The Welcome Back discount is valid until 16 November 2016. Vouchers cannot be used together or with any other discounts or ongoing promotional offers. Vouchers can only be used in participating OVS Underwear stores.

Can I give my voucher away??

No. All OVS CARD Underwear discount vouchers can only be used with the card they were issued for.

What do I do if my OVS CARD Underwear is lost or stolen?

You can ask for the card to be blocked straight away in one of the participating OVS Underwear stores. You will be issued with a new card, free of charge.

If I don’t show my OVS CARD Underwear, can I still receive points and discounts? 

Unfortunately not. Remember to keep your card with you.