OVS CARD FAQs



Is there a charge for the OVS CARD?
No, OVS and OVS Student CARDs are free of charge. At the same time, you will be given a Welcome Gift, which is a 5 euro discount voucher, valid from the same day, and an eWELCOME, a discount of 10 euros to spend on on the same day, when you spend a minimum of 50 euros. The Welcome Gift is valid for two months on a subsequent purchase of at least 50 euros.


What do I have to do to get an OVS Student CARD?
If you are a university student, you can apply for an OVS Student CARD by just presenting a valid university ID document.


Why is it a good idea to leave your e-mail address and cell phone number when you apply?
Yes, by doing so you can be contacted for special offers and promotions dedicated to you, invitations to exclusive events, news about the collections and our fashion tips.


Can I apply for a loyalty card in any OVS store? And can I use it in any OVS store?
You can request and use the OVS CARD in participating stores.


Can I use my OVS CARD to pay?
No. It is an electronic loyalty card that gives you lots of different advantages such as vouchers and on-the-spot discounts on purchases. See the advantages available to OVS CARD holders in the section EXCLUSIVE ADVANTAGES


Can my friends or family use my card?
No. The OVS CARD is personal and can only be used by the registered holder. If you have a friend or family member interested in the OVS CARD, they can request one of their own free of charge and so immediately receive the Welcome Gift and the new eWELCOME to use on


When can I use my welcome gift and eWELCOME?
Your € 5 welcome gift can be used in store on a minimum spend of 50 euros as soon as your OVS CARD or OVS Student CARD has been issued. Your Welcome Gift is valid for 2 months and cannot be used with other offers, discounts or sale items. The €10 eWELCOME can be used on from the same day, when you spend a minimum of 50 euros and must be used before 31/12/2019.


Can I give my voucher away?
No. No. All OVS CARD discount vouchers can only be used with the card they were issued for.


What do I do if my OVS CARD becomes lost or stolen?
You can ask for your card to be blocked in store. You will be issued with a new card, free of charge.


If I don’t show my OVS CARD, can I still receive points and discounts?
Yes, simply provide your name and surname to the till assistant!


Is my black or orange OVS Mycard still valid?
Of course. You can still use your Mycard or if you prefer, we replace it with an OVS CARD, free of charge. You don’t need to complete another form, unless you wish to change your personal details, such as, your cell phone number and/or e-mail, so you can be kept up to date on new OVS products and offers.